How to Order Class Shirts Online Safely

Ordering class shirts online safely comes down to three things: verify the seller is a real workshop, get everything in writing (design, sizes, price, delivery date) before paying, and pay the right account the agreed amount. Most “we got scammed” or “the shirts don’t match the design” stories come from skipping one of these steps, not from bad luck.

The person placing the order is usually a class rep or club organizer, holding everyone’s money and answerable if something goes wrong. This checklist works whether you order from Startee or anyone else — and it’s written with international schools, university clubs and expat groups in Vietnam in mind.

Step 1: Check the workshop is real

A polished social media page and a few product photos prove very little — photos can come from anywhere. Check the things that are hard to fake:

• A registered company name and tax code (MST) you can look up on the tax authority’s lookup portal or Vietnam’s National Business Registration Portal. The registered name should match the quote and invoice.
• A specific workshop address, down to the street number, where you could visit or collect in person — not just “a warehouse in Hanoi”.
• A stable phone number and Zalo that match the official website or page.
• A track record: a website and page with years of content and real product photos tied to named orders.

Startee’s details, so you can check for yourself: STARTEEX Co., Ltd (CÔNG TY TNHH STARTEEX), tax code 0111168054, workshop at No. 1, Lane 96 Tan Xuan, Dong Ngac, Bac Tu Liem, Hanoi, operating since March 2017 — see contact.

Step 2: Approve the design as an image, not in words

“Print it like this one” is the phrase most likely to end in a dispute. Before paying, get one final mockup of the shirt stating the shirt color, fabric, print positions (chest, back, sleeve), print size and whether each shirt carries an individual name. Keep it in your chat with the supplier as the reference when the shirts arrive.

If your class designs its own shirt, you can preview it on a shirt with the free mockup tool so everyone can see it first. Prepare the file properly so the print doesn’t come out pixelated — see preparing a design file for printing.

Step 3: Collect sizes against a measured size chart

Wrong sizes are the most common class-shirt problem, and they usually happen while collecting sizes rather than at the workshop. Ask for a size chart with actual measurements (height, weight or chest), send it to everyone to pick their own, and collect the answers in one spreadsheet with each person’s name. Startee uses a uniform size chart based on height and weight.

Step 4: Pay the deposit the safe way

• Pay only after the design, sizes, quantity, unit price and delivery date are agreed in writing.
• Check the account holder’s name against the company or representative you verified in step 1. A VietQR code shows the recipient’s name in your banking app — read it before you confirm.
• Use a clear transfer note (class name, order number), screenshot the receipt and share it with the group.
• For larger orders, ask how much deposit is due and when the balance is paid. Be wary of pressure to pay everything urgently before you’ve seen a mockup.

At Startee, contract uniform orders take a deposit before production, with the balance paid on delivery and sign-off. Orders placed through the mockup tool verify your phone number by a Zalo OTP code and are paid by VietQR.

Step 5: Ask about invoices up front if it’s shared money

If the shirts are paid from a school, club or association budget, or you need paperwork to be reimbursed, tell the supplier before the price is agreed that you need a VAT invoice, and check whether the quote includes VAT. Some quotes look cheap because VAT isn’t included — see cheap shirt printing quotes. Startee’s listed prices include 10% VAT, with invoices issued on request.

Step 6: Build a buffer into the delivery date

Don’t schedule delivery for the day of the event. Tell the supplier the date you actually need the shirts, and collect a few days earlier so there’s time to fix a wrong size or a print fault. With blanks in stock, Startee usually prints in 3–5 days; in the end-of-school-year rush, order earlier. A group of 10–20 can still order, with no minimum — see class shirts for 10–20 students.

Step 7: Check the order before handing shirts out

1. Count quantities per size against your spreadsheet.
2. If names are printed, check every shirt against the list, especially names with Vietnamese diacritics.
3. Compare the print with the approved mockup: position, size and color.
4. Photograph any faulty shirt and tell the supplier right away, before handing shirts out — once they’ve been worn and washed it’s hard to establish the cause (see why printed shirts peel, crack or fade).

A trustworthy workshop vs. warning signs

Related pages

• How Much Does a Class Shirt Cost?
• Class Shirts for a Class of 10–20 Students
• Uniform size chart
• Preparing Artwork for T-Shirt Printing
• Cheap Shirt Printing Quotes: Where’s the Catch?
• Why Images From the Internet Print Pixelated